Prince & Princess Petwear
Personalised Dog Bowl with Bone Design
Personalised Dog Bowl with Bone Design
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SIZE
SIZE
CARE
CARE
DELIVERY & RETURNS
DELIVERY & RETURNS
UK
| Small Packet (small clothes, collars, charms) | Small Parcel (clothes & multiple items) | Bulky / heavier items | |
| Royal Mail 1st Class (1-2 days) | £2.65 | £3.30 | £4.95 |
| Royal Mail 1st Class Signed For (1-2 days) | £4.40 |
£5.00 |
£6.15 |
| Royal Mail 2nd Class (2-3 days) | £2.10 | £2.50 | £4.20 |
|
Royal Mail 2nd Class Signed For (2-3 days) |
£3.60 | £4.40 | £5.45 |
| Royal Mail Special Delivery (1-2 days) | £8.00 | £13.05 | £17.55 |
INTERNATIONAL
| Small Packet (small clothes, collars, charms) | Small Parcel (clothes & multiple items) | Bulky / heavier items | |
| Europe Royal Mail Tracked Airmail (3-7 days) | £10.35 | £12.25 | £15.10 |
| Rest of World Royal Mail Tracked Airmail (3-7 days) | £11.55 | £13.60 | £28.40 |
Please note: the estimated delivery time does not include the processing of your order. We aim to dispatch orders within one working day.
Order Processing
We aim to process orders within 24 hours (Monday to Friday), although it may take longer for personalised items or during busy times.
Gift Orders
Prince & Princess Petwear offers a free gift sending service, so you can choose the perfect gift for your friends and family, and we'll deliver it to them without an invoice. Just tick the gift checkbox on your Shopping Bag page. You can add a gift message too and we'll include it with the order.
RETURNS & EXCHANGES
We offer a 30-day, no questions asked, return or exchange policy most of our products. (Bespoke items such as personalised clothing, or collars that have been adjusted using our Custom Fitting Service, are non returnable unless they are defective.) Products returned to us must be securely packaged, and in an unused condition with any tags attached. We recommend that you use a tracked or signed for delivery service and retain proof of postage.
If requested, a full refund will be issued within 7 days upon receipt of the goods. Costs for returning items are the customer's responsibility, unless a product is defective or we've made a mistake, in which case return postage costs will be reimbursed up to the value of 2nd Class Recorded Mail or equivalent international service, or we can arrange a returns label.
You can exchange any item for a different size/colour/style within the 30-day returns/exchange period. Simply return the item to us securely packaged, and in an unused, resaleable condition with any tags attached, and include your instructions.
Small items can usually be exchanged for free, but we may need to charge postage for bulky or heavy items that require a courier.
